Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures. Informs the Supervisor Casino Games of any request or unusual play. When dealing craps, the Dealer may function as Stickperson as required under 465a.35.
Cooperates with other Dealers when assigned to the same game (Craps). Exchanges cash for gaming chips according to procedure. Provides a warm farewell and thanks guests for visiting.Ĭonducts assigned game according to procedure. Promotes Caesars Rewards programs and card membership. Checks for satisfaction and effectively resolves service breakdowns when they exist.
Anticipates needs and provides fast, flawless service. Is ready to serve and is informed of daily information builds relationships by greeting guests with a warm, friendly verbal greeting. Creates an atmosphere of luck and celebrates guest's wins. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
